Privacy Policy
What Information Do We Collect?
We gather information when you place an order, sign up for our newsletter, or complete a form.
When ordering or registering on our site, you might be asked to provide details such as your name, email address, delivery address, phone number, or payment information. However, you can browse our site anonymously if you prefer.
Our third-party partner, Google, uses cookies to display ads on our site. The DART cookie lets Google serve ads based on your visits to our site and other sites online. You can opt out of the DART cookie by visiting Google's ad and content network privacy policy.
How Do We Use Your Information?
We may use the information we collect in the following ways:
- To Personalise Your Experience: Your information helps us tailor our services to meet your individual needs.
- To Improve Our Website: We use feedback and data to enhance our website and offerings.
- To Enhance Customer Service: Your details enable us to better address your customer service requests and support needs.
- To Process Transactions: We ensure your information is kept confidential and not sold or exchanged. It’s used solely for delivering the products or services you’ve requested.
- To Manage Contests, Promotions, Surveys, and Other Features: We may use your information for these purposes.
- To Send Periodic Emails: The email address you provide for order processing will be used to send updates about your order. If you wish to stop receiving emails, detailed unsubscribe instructions are included at the bottom of each email.
How Do We Protect Your Information?
We implement various security measures to protect your personal data when you place an order or provide information.
We use a secure server with SSL technology to encrypt sensitive information before it is stored in our payment gateway provider's database. Only those with special access rights can view this data, and they are required to keep it confidential.
After a transaction, we do not store your sensitive information (like credit card details) on our servers.
Do We Use Cookies?
Yes, we use cookies—small files transferred to your computer’s hard drive through your web browser (if allowed). Cookies help us remember items in your shopping cart, track ads, and gather aggregate data about site usage to improve future experiences. We may work with third-party service providers to understand our visitors better, but these providers are only allowed to use the data to assist us.
Do We Share Information with Third Parties?
We do not sell or trade your personal information to external parties. However, we may share information with trusted third parties who assist us in operating our website, running our business, or providing services, provided they agree to keep your information confidential. We may also disclose information if required by law or to protect our rights or the rights of others. Non-personally identifiable information may be shared with others for marketing and other purposes.
Third-Party Links
Occasionally, we might feature third-party products or services on our website. These third-party sites have their own privacy policies, and we are not responsible for their content or activities. We aim to maintain the integrity of our site and appreciate any feedback on these links.
UK Data Protection Compliance
We are committed to protecting your privacy and have taken steps to comply with UK data protection regulations. We will not share your personal information with external parties without your consent.
Child Protection Compliance
In line with the UK GDPR and the Data Protection Act 2018 we do not collect information from anyone under 13 years old. Our website and services are intended for individuals who are at least 13 years old.
Online Privacy Policy Only
This privacy policy applies only to information collected through our website and not to data collected offline.
Your Consent
By using our site, you consent to our privacy policy.